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3.0

203 reviews

69%
would repurchase
3.2/5
package quality

price range

Reviews

Reviews


1.0
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11 years ago

I have been trying to make an order on ULTA.com for days and continue to encounter problems resulting in the message, "We are experiencing difficulty processing your order. Please try again later...

About reviewer (56 reviews)

Age25-29

SkinCombination, Medium, Not Sure

HairBrown, Other, Medium

EyesBrown



4.0
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11 years ago

I use a mix of DS and HE brands, so Ulta suits my needs better than Sephora does. I save a lot of money with their DS brand sales, not just with makeup, but with skincare as well. Im a platinum...

About reviewer (233 reviews)

Age25-29

SkinOily, Medium Brown, Warm

HairBrunette, Wavy, Medium

EyesBrown


3.0
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11 years ago

While many reviewers on this site tell true horror stories of mean and nasty SA's whose looks could kill, I've had a rather different experience with my Ulta. To begin, the SA's there are...

About reviewer (85 reviews)

Age19-24

SkinAcne-prone, Fair, Neutral

HairBrunette, Wavy, Medium

EyesBrown


4.0
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11 years ago

A new Ulta sprouted up near our community and though I had heard of them I had never been in one of their stores, I had to check it out immediately! The store is huge, clean and organized, the SA...

About reviewer (78 reviews)

Age44-55

SkinCombination

HairBrunette

EyesGreen


2.0
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12 years ago

I went to the Ulta in Las Vegas when I was going through town a couple of weeks ago. It was a nice clean store, and they really tried to be helpful. I thought they were lovely people but they...

About reviewer (9 reviews)

Age25-29

SkinCombination, Olive

HairBrunette

EyesHazel


3.0
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12 years ago

I generally end up going to Ulta looking for their promos - BOGO 50%, get this when you buy X dollars from this brand, etc - but never end up actually buying anything because the promo doesn't...

About reviewer (87 reviews)

Age30-35

SkinOily, Fair, Cool

HairRed, Wavy, Medium

EyesGreen


2.0
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from

12 years ago

If Ulta weren't the only place around that carried LORAC and Mario Badescu, I would never go in this store. It's bright and clean and nicely organized but most of the stuff is a pile of junk....

About reviewer (405 reviews)

Age44-55

SkinSensitive, Fair, Warm

HairBrown, Wavy, Fine

EyesOther


1.0
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12 years ago

I was so excited when I heard Ulta was opening 5 minutes from my house. However....that didn't last long! Ulta never has anything I need since they are always "waiting for a delivery". The...

About reviewer (32 reviews)

Age56 & Over

SkinOther, Other, Not Sure

HairOther, Other, Other

EyesOther


2.0
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12 years ago

I used to be an avid fan of Ulta. Until one day I stopped by the York PA location... I was looking for Ojon oil. A SA at another Ulta had recommended it for her 100% beautiful Hispanic/Puerto...

About reviewer (1 reviews)

Age30-35

SkinNormal, Fair

HairRed

EyesBrown


3.0
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12 years ago

Oh-reading the reviews by MUA'ers are so funny, I just had to add my own! I thought it was just my own Ulta that was bad. When it first opened, the service was good (of course), the ladies were...

About reviewer (369 reviews)

Age56 & Over

SkinDry, Fair, Cool

HairBlond, Straight, Fine

EyesBlue


4.0
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12 years ago

Waited for ages to get one in my part of the world after listening to so many talk about it on You Tube. Now I have easier access to it than to Sephora and at first I found myself going there...

About reviewer (498 reviews)

Age56 & Over

SkinDry, Fair-Medium, Neutral

HairBlond, Curly, Fine

EyesBrown


1.0
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12 years ago

I ordered from Ulta for years but in this day and age when companies are vying for your patronage I simply cannot imagine any place offering customer service as bad as Ulta so I will not continue...

About reviewer (1 reviews)

Age56 & Over

SkinCombination, Medium

HairBrunette

EyesBrown


4.0
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12 years ago

I love my nearest Ulta -- never had any bad experiences with SAs or the overall store. The SAs never badger me or try to sell a product (which is almost always the case with Sephora); because of...

About reviewer (111 reviews)

Age30-35

SkinCombination, Fair, Warm

HairBrunette, Straight, Fine

EyesBlue


4.0
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12 years ago

I love Ulta. The stores I go to are always clean and organized. I don't ask for help when I shop but whenever I check out the girls are always cheerful and friendly. It is true that the drugstore...

About reviewer (9 reviews)

Age19-24

SkinCombination, Fair-Medium

HairBlond

EyesBlue


3.0
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12 years ago

There are two Ultas where I live; one gets a five-star and one gets ONE star. Guess which one is closest to my house? Yes, the one that is the most hideous. I go out of my way (and almost 20 miles)...

About reviewer (52 reviews)

Age36-43

SkinSensitive, Fair, Cool

HairBrown, Curly, Coarse

EyesHazel


2.0
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12 years ago

This review is for the Ulta.com website. Truly one of the worst websites I've ever ordered from. Twice, they have screwed up my order and they were just languishing somewhere in Illinois. I talked...

About reviewer (53 reviews)

Age25-29

SkinCombination, Other, Not Sure

HairBrown, Other, Other

EyesHazel


3.0
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12 years ago

Love the stores, hate the website. The Love for the Stores: You can test out products before buying. The range is comparable to Sephora plus has drugstore brands which is a big plus. ...

About reviewer (333 reviews)

Age36-43

SkinCombination, Fair, Not Sure

HairBrunette, Wavy, Coarse

EyesBrown


4.0
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12 years ago

I love ulta ! They have a wide variety of products and brands . My ulta has everything seperated into sections making it easy to find what your looking for. The SA are very nice and helpful! They...

About reviewer (33 reviews)

AgeUnder 18

SkinNormal, Fair-Medium, Not Sure

HairBrown, Curly, Coarse

EyesBrown


1.0
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12 years ago

ULTA is brand new in our city and the SAs are awful! I returned a product after 60 days and was purchasing new products and one SA said they cannot take it back after 60 days. I said I was...

About reviewer (5 reviews)

Age56 & Over

SkinDry, Fair-Medium, Not Sure

HairBrown, Other, Other

EyesHazel


2.0
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12 years ago

I like Ulta...I do. And I still go there, and will continue to go there mainly because of the wide selection of brands they carry and their cheap Stila travel palettes with the adorable designs on...

About reviewer (200 reviews)

AgeUnder 18

SkinAcne-prone, Fair, Cool

HairBrunette, Wavy, Medium

EyesBrown




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