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3.0

203 reviews

69%
would repurchase
3.2/5
package quality

price range

Reviews

Reviews


5.0
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10 years ago

Ulta stores are NOT created equal. I think with this store it all comes down to the staff. I have three Ulta's within a 10-30 minute rage from me. One of those stores is the next town over and I...

About reviewer (342 reviews)

Age

SkinVery Oily, Olive, Warm

HairBrunette, Straight, Coarse

EyesBrown



3.0
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10 years ago

I have a huge love hate (more hate) relationship with this store. While online is fantastic, in store... not so much. The last time I was there, I felt like I was followed the whole time. I work...

About reviewer (142 reviews)

Age25-29

SkinAcne-prone, Fair, Neutral

HairBrunette, Wavy, Medium

EyesHazel


2.0
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10 years ago

Ulta is somewhat of a necessary evil for me, since they're the only store in my area (that I know of) that carries certain products and brands (like NYX). My two biggest pet peeves: 1) many of...

About reviewer (641 reviews)

Age44-55

SkinNormal, Other, Warm

HairBrown, Other, Other

EyesBrown


4.0
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10 years ago

I love Ulta...and I shop there a lot. My only beef with Ulta is that when I go in there I'm usually harassed by sales associates asking me if I'm "finding everything OK" 4,000 times, which equals...

About reviewer (139 reviews)

Age30-35

SkinNormal, Medium

HairBrunette

EyesBrown


1.0
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10 years ago

Here's my beef with ulta- 1.) I hate shopping at ulta because they act like I'm going to steal something even though my stepmom and I collectively spend approximately $1,000 in that store in a...

About reviewer (1 reviews)

AgeUnder 18

SkinCombination, Fair-Medium, Warm

HairBrunette, Wavy, Coarse

EyesGreen


5.0
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10 years ago

Man, after reading some of these reviews, I'm just puzzled. But to be completely honest, it really all does depend on location and the people you get. My Ulta, in Colorado Springs, CO, is amazing....

About reviewer (33 reviews)

Age19-24

SkinDry, Fair, Cool

HairBrunette, Wavy, Fine

EyesBlue


2.0
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10 years ago

So this is my second online purchase from Ulta, I must say this company has one of the SLOWEST shipping ever! It takes nearly 2 weeks to get to you, Then on top of everything they have a jacked up...

About reviewer (8 reviews)

Age25-29

SkinCombination, Medium Brown, Warm

HairBrown, Wavy, Medium

EyesBrown


1.0
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11 years ago

If I ever shop at ULTA again, please shoot me. I normally spend about $200 to $250 per quarter. That is a total of $800 to $1000 per year. But today is the final straw. I purchased the Mally...

About reviewer (1 reviews)

Age36-43

SkinCombination, Fair-Medium

HairBrown

EyesHazel


4.0
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11 years ago

I live near one Ulta, Henrietta location... And work next to the other, Webster location. So I've spent plenty of money between the two in the past two yrs trust me. The Webster location is chock...

About reviewer (22 reviews)

Age30-35

SkinDry, Fair-Medium

HairBrunette

EyesBlue


1.0
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11 years ago

Terrible place to shop; in store and online. When I go in one of two things happen. I'm ignored or bombarded with questions. On top of this I'm 18 and treated like a thief when I spend hundreds of...

About reviewer (10 reviews)

AgeUnder 18

SkinDry, Fair

HairBrunette

EyesBrown


2.0
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11 years ago

Agree with previous post -- ULTA always seems to be out of stock in what I am looking for. I have sometimes even gone in 3 times during a 2 week span and the item is still not in stock, despite...

About reviewer (15 reviews)

Age30-35

SkinCombination, Fair, Neutral

HairRed, Wavy, Fine

EyesBrown


2.0
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11 years ago

EVERY time I go into Ulta for something, they are out of stock. And I mean EVERY time. It doesn't matter what it is, they are out. How is it possible that the store is full of so much stuff but...

About reviewer (21 reviews)

Age30-35

SkinVery Oily, Medium

HairBrunette

EyesBrown


5.0
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11 years ago

by far the best store i have ever been to. i love ulta

About reviewer (160 reviews)

Age19-24

SkinAcne-prone, Fair-Medium

HairBrunette

EyesBrown


3.0
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from

11 years ago

The closest Ulta to my house is a 2 hr train ride away. I don't shop there often. I like how I can find high-end and drug store cosmetics in the same place. The sales associates aren't eager to...

About reviewer (50 reviews)

Age19-24

SkinAcne-prone, Medium

HairBrown

EyesOther


2.0
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11 years ago

This review is for the online service. I am disappointed in Ulta. I made two makeup orders last week, one from Ulta & one from Sephora. I felt that everything about my Sephora order was superior....

About reviewer (2 reviews)

Age30-35

SkinSensitive, Fair-Medium

HairRed

EyesBlue


3.0
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11 years ago

At the Ulta in my location, I have been lucky enough not to encounter too many rude or unpleasant sales associates like many others seem to... For the most part, they seem to not know much about...

About reviewer (69 reviews)

Age19-24

SkinCombination, Medium, Warm

HairBrunette, Wavy, Medium

EyesHazel


4.0
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11 years ago

I love that Ulta carries an array of both drugstore and Salon/High end products so I can easily pick up some Banana Boat sunscreen and a bottle of Redken Cleansing Cream for example. My lcoal Ulta...

About reviewer (2203 reviews)

Age25-29

SkinOily, Medium, Cool

HairBrunette, Curly, Medium

EyesBrown


4.0
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11 years ago

My local Ulta is great. The store is clean and organized well. I like that it carries a mix of HE products and drugstore. I also love the gift with purchase specials they have with the HE brands.

About reviewer (84 reviews)

Age36-43

SkinOily, Fair-Medium

HairBlond

EyesBlue


1.0
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11 years ago

The Ulta SA are so rude to me. I asked one of the girls if I could try a sample of a primer that I clearly saw a box of small samples of behind the counter and she said no we don't have any. Always...

About reviewer (44 reviews)

Age19-24

SkinVery Oily, Olive

HairBrunette

EyesBrown


4.0
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11 years ago

My local Ulta is awesome! The SAs are surprisingly kind and helpful (I've been to some with some pretty god awful SAs) and the store is very organized. I go here for mostly DS items that I can...

About reviewer (154 reviews)

Age19-24

SkinCombination, Fair-Medium, Warm

HairBrunette, Wavy, Medium

EyesBrown




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