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3.0

203 reviews

69%
would repurchase
3.2/5
package quality

price range

Reviews

Reviews


4.0
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13 years ago

I'm always surprised by all the negative reviews of Ulta I read online. Although I've never been to an Ulta except my local one, I've only really had positive experiences there. That's the short...

About reviewer (1 reviews)

Age19-24

SkinNormal, Fair, Not Sure

HairRed, Wavy, Fine

EyesBlue



3.0
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13 years ago

I have patronized Ulta intermittently for many years. Overall, I have found the store to my liking, with a large selection of products at average prices. The courtesy of the staff has varied but...

About reviewer (311 reviews)

Age56 & Over

SkinAcne-prone, Fair-Medium, Warm

HairBlond, Straight, Fine

EyesHazel


4.0
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13 years ago

Why are so many people bashing on Ulta? I always thought it was a great store. Like any other chain store, customer service will vary depending on where you live. I have been to several different...

About reviewer (1598 reviews)

Age19-24

SkinAcne-prone, Medium, Cool

HairBrown, Wavy, Coarse

EyesBrown


3.0
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13 years ago

I will start by saying i am biased because I work at ULTA. I find it horrible that so many people have had such bad experiences at their local store and it tarnishes the reputation of other...

About reviewer (3 reviews)

AgeUnder 18

SkinNormal, Medium

HairBlond

EyesBlue


4.0
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13 years ago

I just got an Ulta here ( I live North of Boston) and I was so happy when it opened. I go to Ulta just to buy NYX products. In the first few weeks of opening, Ulta was always well stocked and...

About reviewer (49 reviews)

Age19-24

SkinNormal, Fair, Neutral

HairBlond, Straight, Fine

EyesBrown


2.0
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13 years ago

I am agreeing with the love/hate. I live in the south, where generally everyone is super friendly....unless you work at Ulta! Lol! Granted, not ALL of the assosciates are rude---but I'd say about...

About reviewer (68 reviews)

Age19-24

SkinCombination, Fair

HairBrunette

EyesHazel


1.0
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13 years ago

The Ulta Store in my town is a HORRIBLE!! This is probably too long, but I'm so peved at Ulta. Sephora is 100 miles away :( I gave my sis a $25.00 gift certificate for her birthday and we went...

About reviewer (47 reviews)

Age

SkinCombination, Medium, Neutral

HairBrunette, Wavy, Medium

EyesBrown


3.0
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14 years ago

Wow. After reading all of the comments about the Ulta experience in general, I really had to chime in. I want to preface this by saying that this is only MY opinion based on my needs and...

About reviewer (2 reviews)

Age36-43

SkinSensitive, Fair, Cool

HairBrown, Straight, Fine

EyesBrown


4.0
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14 years ago

I shop at Ulta about once a month when I have a coupon and need some basics, like my cleanser or makeup wedges. I can understand why some people dislike the restrictions on the coupons, but I...

About reviewer (26 reviews)

Age30-35

SkinCombination, Fair, Warm

HairBlond, Straight, Medium

EyesGreen


3.0
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14 years ago

I like Ulta but I understand some of the hate. I definitely feel like the salespeople are way too pushy - I had someone ask me 3 times in 10 minutes if I needed help with anything, and they always...

About reviewer (184 reviews)

Age19-24

SkinOily, Fair, Neutral

HairBrunette, Curly, Fine

EyesBrown


3.0
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14 years ago

I don't love Ulta. The assistants are usually unpleasant, or at least disinterested, then nail polish area is a mess, and they are often out of what I want. I don't buy any prestige cosmetics...

About reviewer (383 reviews)

Age36-43

SkinNormal, Other, Cool

HairBrunette, Other, Other

EyesBrown


3.0
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14 years ago

i have to throw in my two cents here too - i have a love/hate relationship with them also. i wonder sometimes why they offer coupons because they're always so restricted that it borders on...

About reviewer (61 reviews)

Age36-43

SkinCombination, Medium, Neutral

HairBlond, Wavy, Fine

EyesGreen


1.0
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14 years ago

I was just at the BURBANK, CA Ulta yesterday, needed to buy several things but they were out of stock on almost everything I needed.The SA that rang me up was actually nice,(I think she is new)...

About reviewer (23 reviews)

Age30-35

SkinCombination, Olive

HairBrunette

EyesBrown


2.0
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14 years ago

So I need to rant... I have been an devoted Ulta shopper for some time, as Sephora and MAC are 30 miles away. RecentlyI have returned a couple of products that didn't work out for me. The last one...

About reviewer (61 reviews)

Age30-35

SkinDry, Fair-Medium, Warm

HairBrunette, Wavy, Other

EyesHazel


4.0
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14 years ago

Hmmmm, I'm really confused by all the negative reviews about Ulta. I can't go very often because the nearest one is about 3 hours away. I really like Ulta, they have the cosmetics and hair...

About reviewer (23 reviews)

AgeUnder 18

SkinCombination, Fair-Medium, Not Sure

HairBlond, Other, Medium

EyesGreen


4.0
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14 years ago

Woah, what's with the Ulta hate? The only time I've had a problem with them was back during their rare sale where they let you use coupons on High End items also. I found it unfair that a...

About reviewer (170 reviews)

Age25-29

SkinSensitive, Fair, Cool

HairBrunette, Wavy, Coarse

EyesBlue


4.0
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14 years ago

Since an Ulta opened roughly two years ago in my area, I have been going there pretty much exclusively to buy whatever I need beauty-wise (with the exception of Target and health food stores). It...

About reviewer (343 reviews)

Age30-35

SkinCombination, Fair, Cool

HairBrown, Straight, Fine

EyesBrown


1.0
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15 years ago

I just want to say something about the coupon issue; if you have a problem with not being able to use it on what you want, then buy your prestige cosmetics somewhere else and don't pitch a fit...

About reviewer (8 reviews)

Age19-24

SkinOily

HairBrown

EyesBrown


5.0
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15 years ago

I love Ulta. They are pretty new to my area. Maybe 2 years? I love that they sell HE as well as drugstore items. All of the associates I have ever dealt with have been kind and courteous. I've...

About reviewer (334 reviews)

Age30-35

SkinCombination, Medium, Warm

HairBrown, Wavy, Medium

EyesHazel


1.0
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15 years ago

I only went to Ulta for NYX products. In the future I'll probably just order online from discounted websites. My over all experience with Ulta has been horrendous. Lets begin by describing the...

About reviewer (743 reviews)

Age19-24

SkinCombination, Fair, Warm

HairBrown, Wavy, Medium

EyesHazel




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