Ulta- whole store

Name: ULTA Ulta- whole store
Brand: ULTA
Rating: 3 (203 reviews)

ULTA

3.0

203 reviews

69%

would repurchase

3.2/5

package quality

price range

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Reviews

1.0

from

SocksAppeal

a month ago

I wish I could like Ulta, I really do. They carry such a wide selection of products and brands. But the store experience is so bad I can't force myself to shop there again. I went once over 10 yrs...

About reviewer (7 reviews)

Age56 & Over

SkinOther, Other

HairOther

EyesOther

3.0

from

Lillixiii

8 years ago

Didn't realize we could rate entire stores. Ulta would get a solid 2.5 for me... Here's the thing. People are more and more beginning to favor ulta, especially over sephora as the sephora perks...

About reviewer (189 reviews)

Age30-35

SkinAcne-prone, Fair

HairBrown

EyesBrown

1.0

from

GlassCaseOfEmotion

8 years ago

I'm done shopping at Ulta. I feel like crap every time I shop there. I just want to look around and buy what I want without feeling like I'm being followed or be asked "can I help you" every 3...

About reviewer (6 reviews)

Age19-24

SkinCombination, Olive, Warm

HairBrunette, Wavy, Medium

EyesHazel

4.0

from

nudylipstickgirl

8 years ago

There are a lot of pro's and con's with shoping at Ulta. Pro's- Drugstore & High End products- Clinic, Bare Minerals, Too Faced, It Cosmetics, Stila, Lancome, Urban Decay, Tarte, Becca (finally...

About reviewer (107 reviews)

Age36-43

SkinOther, Olive, Neutral

HairBrunette, Wavy, Medium

EyesBrown

4.0

from

spaflam

8 years ago

Now that I live in the suburbs and there is no convenient Sephora around - I go to Ulta about once every 4-6 weeks. Also I have a tween/teen daughter so we are there more often for her and her...

About reviewer (2554 reviews)

Age44-55

SkinDry, Fair, Cool

HairBrown, Wavy, Fine

EyesGreen

5.0

from

jessicatussey007

8 years ago

This is the place I go when I am sad lol I LOVE Ulta! They have a great selection of products and an amazing point program! I can't say enough good things about this store, it's just freaking...

About reviewer (29 reviews)

Age30-35

SkinCombination, Fair-Medium, Cool

HairBrunette, Wavy, Fine

EyesGreen

1.0

from

Scutlip

8 years ago

Totally agree with the comment below in regards to the whole coupon thing. I also had a 5 off ulta brand stuff and a 3.50 off coupon and I bought plenty of stuff that qualified both of them but the...

About reviewer (20 reviews)

Age30-35

SkinCombination, Fair-Medium, Warm

HairBlond, Straight, Medium

EyesGreen

1.0

from

rosemen

9 years ago

For its $3.50 coupon, Ulta has raised the minimum purchase a whopping $5. You now have to buy $15 worth of items instead of $10. Their original coupon was the one thing that made me shop at...

About reviewer (3 reviews)

Age44-55

SkinOily, Olive

HairBrunette

EyesHazel

1.0

from

lclc

9 years ago

Customer service is hit or miss. I would really love it if the cashiers would tell me I have points about to expire. But most of the time, when I am at the cash register, I feel like I am in a...

About reviewer (103 reviews)

Age44-55

SkinCombination, Medium, Warm

HairBrunette, Wavy, Medium

EyesBrown

2.0

from

aenflex

9 years ago

I usually shop at Sephora. I recently placed an order online at Ulta's website.I picked up a few fragrances, and as we all know they aren't cheap. I chose the fragrances pack for my free...

About reviewer (244 reviews)

Age36-43

SkinDry, Fair-Medium, Neutral

HairBrown, Wavy, Coarse

EyesBrown

2.0

from

CarpathianFuneral

9 years ago

Sigh... where to even start. I have such a love/hate relationship with this store. On one hand, they carry a lot of great stuff and sometimes the points do add up to some really good deals. But on...

About reviewer (5 reviews)

Age36-43

SkinNormal, Fair-Medium, Neutral

HairBrown, Wavy, Coarse

EyesHazel

2.0

from

Saspants

9 years ago

Love my local store but have gotten to where I hate shopping them on-line. Every time I order on-line I receive damaged product, all due to their poor shipping preparations. Seriously, how can...

About reviewer (319 reviews)

Age44-55

SkinCombination, Fair-Medium, Neutral

HairBrunette, Wavy, Fine

EyesGreen

5.0

from

HappyUnicornSmile

9 years ago

I LOVE Ulta! The stores I have been to are: the Green Valley location in Las Vegas, Nevada on Stephanie Street; the Silverado Ranch location on Eastern Blvd in Las Vegas, Nevada; the location in...

About reviewer (74 reviews)

Age19-24

SkinSensitive, Fair, Neutral

HairBlond, Wavy, Medium

EyesBlue

3.0

from

Laoshu

9 years ago

The good: -carries drugstore products (plus NYX, which can be hard to find) -provides far more coupons and discount opportunities than Sephora does -more down-to-earth staff compared to...

About reviewer (15 reviews)

Age19-24

SkinAcne-prone, Fair, Cool

HairBlack, Straight, Fine

EyesBlue

2.0

from

Florida555

10 years ago

The Ulta closest to me is well stocked and clean. The problem is the company policies overall. I LOVE the return policy but some of the prices for drugstore makeup is SO much more expensive than...

About reviewer (52 reviews)

AgeUnder 18

SkinNormal, Fair, Neutral

HairBrunette, Straight, Fine

EyesGreen

3.0

from

smk927

10 years ago

Had the exact same experience as reviewer swimblock. Tried to return an online purchase with the packing slip, was told I needed the original shipping confirmation email. I didn't even have the...

About reviewer (21 reviews)

Age44-55

SkinNormal, Fair-Medium, Not Sure

HairBrunette, Other, Other

EyesHazel

3.0

from

Swimblock

10 years ago

I disagree with CordulaM (who is an SA at Ulta and as of now it looks like her review has been deleted) and agree with Shannon804. I recently returned an item I bought online and received such a...

About reviewer (65 reviews)

Age56 & Over

SkinCombination

HairBrunette

EyesHazel

3.0

from

CordulaM

10 years ago

Edit: I totally hear what you guys are saying. I have issues with them too. Sometimes I feel like we're a tight-knit family where the siblings get along but we don't like our parents. LOL. I've...

About reviewer (710 reviews)

Age30-35

SkinSensitive, Fair, Warm

HairOther, Wavy, Coarse

EyesBrown

1.0

from

shannon804

10 years ago

If it is possible to buy something at a physical store other than Ulta, I will go out of my way to get it there rather than have to brave Ulta. First, the staff is CLUELESS and doesn't even try to...

About reviewer (213 reviews)

Age25-29

SkinCombination, Medium Brown, Warm

HairBrown, Straight, Fine

EyesBrown

1.0

from

Ravenn

10 years ago

I don't like Ulta's customer service. Not much help offered, plus if you need to return anything, you're made to feel like you're robbing them or something. A few times, the cashier even forgot to...

About reviewer (231 reviews)

Age30-35

SkinSensitive, Olive, Warm

HairBrunette, Straight, Medium

EyesBrown