Ulta- whole store

ULTA

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3.0

203 reviews
69%
would repurchase
3.2/5
package quality
price range
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    Reviews

    Reviews

    1.0
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    from
    SocksAppeal

    2 days ago

    I wish I could like Ulta, I really do. They carry such a wide selection of products and brands. But the store experience is so bad I can't force myself to shop there again. I went once over 10 yrs...

    About reviewer (6 reviews)

    Age56 & Over

    SkinOther, Other

    HairOther

    EyesOther

    3.0
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    from
    Lillixiii

    8 years ago

    Didn't realize we could rate entire stores. Ulta would get a solid 2.5 for me... Here's the thing. People are more and more beginning to favor ulta, especially over sephora as the sephora perks...

    About reviewer (189 reviews)

    Age30-35

    SkinAcne-prone, Fair

    HairBrown

    EyesBrown

    1.0
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    from
    GlassCaseOfEmotion

    8 years ago

    I'm done shopping at Ulta. I feel like crap every time I shop there. I just want to look around and buy what I want without feeling like I'm being followed or be asked "can I help you" every 3...

    About reviewer (6 reviews)

    Age19-24

    SkinCombination, Olive, Warm

    HairBrunette, Wavy, Medium

    EyesHazel

    4.0
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    from
    nudylipstickgirl

    8 years ago

    There are a lot of pro's and con's with shoping at Ulta. Pro's- Drugstore & High End products- Clinic, Bare Minerals, Too Faced, It Cosmetics, Stila, Lancome, Urban Decay, Tarte, Becca (finally...

    About reviewer (107 reviews)

    Age36-43

    SkinOther, Olive, Neutral

    HairBrunette, Wavy, Medium

    EyesBrown

    4.0
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    from
    spaflam

    8 years ago

    Now that I live in the suburbs and there is no convenient Sephora around - I go to Ulta about once every 4-6 weeks. Also I have a tween/teen daughter so we are there more often for her and her...

    About reviewer (2552 reviews)

    Age44-55

    SkinDry, Fair, Cool

    HairBrown, Wavy, Fine

    EyesGreen

    5.0
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    from
    jessicatussey007

    8 years ago

    This is the place I go when I am sad lol I LOVE Ulta! They have a great selection of products and an amazing point program! I can't say enough good things about this store, it's just freaking...

    About reviewer (29 reviews)

    Age30-35

    SkinCombination, Fair-Medium, Cool

    HairBrunette, Wavy, Fine

    EyesGreen

    1.0
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    from
    Scutlip

    8 years ago

    Totally agree with the comment below in regards to the whole coupon thing. I also had a 5 off ulta brand stuff and a 3.50 off coupon and I bought plenty of stuff that qualified both of them but the...

    About reviewer (20 reviews)

    Age30-35

    SkinCombination, Fair-Medium, Warm

    HairBlond, Straight, Medium

    EyesGreen

    1.0
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    from
    rosemen

    9 years ago

    For its $3.50 coupon, Ulta has raised the minimum purchase a whopping $5. You now have to buy $15 worth of items instead of $10. Their original coupon was the one thing that made me shop at...

    About reviewer (3 reviews)

    Age44-55

    SkinOily, Olive

    HairBrunette

    EyesHazel

    1.0
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    from
    lclc

    9 years ago

    Customer service is hit or miss. I would really love it if the cashiers would tell me I have points about to expire. But most of the time, when I am at the cash register, I feel like I am in a...

    About reviewer (103 reviews)

    Age44-55

    SkinCombination, Medium, Warm

    HairBrunette, Wavy, Medium

    EyesBrown

    2.0
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    from
    aenflex

    9 years ago

    I usually shop at Sephora. I recently placed an order online at Ulta's website.I picked up a few fragrances, and as we all know they aren't cheap. I chose the fragrances pack for my free...

    About reviewer (244 reviews)

    Age36-43

    SkinDry, Fair-Medium, Neutral

    HairBrown, Wavy, Coarse

    EyesBrown

    2.0
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    from
    CarpathianFuneral

    9 years ago

    Sigh... where to even start. I have such a love/hate relationship with this store. On one hand, they carry a lot of great stuff and sometimes the points do add up to some really good deals. But on...

    About reviewer (5 reviews)

    Age36-43

    SkinNormal, Fair-Medium, Neutral

    HairBrown, Wavy, Coarse

    EyesHazel

    2.0
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    from
    Saspants

    9 years ago

    Love my local store but have gotten to where I hate shopping them on-line. Every time I order on-line I receive damaged product, all due to their poor shipping preparations. Seriously, how can...

    About reviewer (319 reviews)

    Age44-55

    SkinCombination, Fair-Medium, Neutral

    HairBrunette, Wavy, Fine

    EyesGreen

    5.0
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    from
    HappyUnicornSmile

    9 years ago

    I LOVE Ulta! The stores I have been to are: the Green Valley location in Las Vegas, Nevada on Stephanie Street; the Silverado Ranch location on Eastern Blvd in Las Vegas, Nevada; the location in...

    About reviewer (74 reviews)

    Age19-24

    SkinSensitive, Fair, Neutral

    HairBlond, Wavy, Medium

    EyesBlue

    3.0
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    from
    Laoshu

    9 years ago

    The good: -carries drugstore products (plus NYX, which can be hard to find) -provides far more coupons and discount opportunities than Sephora does -more down-to-earth staff compared to...

    About reviewer (15 reviews)

    Age19-24

    SkinAcne-prone, Fair, Cool

    HairBlack, Straight, Fine

    EyesBlue

    2.0
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    from
    Florida555

    10 years ago

    The Ulta closest to me is well stocked and clean. The problem is the company policies overall. I LOVE the return policy but some of the prices for drugstore makeup is SO much more expensive than...

    About reviewer (52 reviews)

    AgeUnder 18

    SkinNormal, Fair, Neutral

    HairBrunette, Straight, Fine

    EyesGreen

    3.0
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    from
    smk927

    10 years ago

    Had the exact same experience as reviewer swimblock. Tried to return an online purchase with the packing slip, was told I needed the original shipping confirmation email. I didn't even have the...

    About reviewer (21 reviews)

    Age44-55

    SkinNormal, Fair-Medium, Not Sure

    HairBrunette, Other, Other

    EyesHazel

    3.0
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    from
    Swimblock

    10 years ago

    I disagree with CordulaM (who is an SA at Ulta and as of now it looks like her review has been deleted) and agree with Shannon804. I recently returned an item I bought online and received such a...

    About reviewer (65 reviews)

    Age56 & Over

    SkinCombination

    HairBrunette

    EyesHazel

    3.0
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    from
    CordulaM

    10 years ago

    Edit: I totally hear what you guys are saying. I have issues with them too. Sometimes I feel like we're a tight-knit family where the siblings get along but we don't like our parents. LOL. I've...

    About reviewer (710 reviews)

    Age30-35

    SkinSensitive, Fair, Warm

    HairOther, Wavy, Coarse

    EyesBrown

    1.0
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    from
    shannon804

    10 years ago

    If it is possible to buy something at a physical store other than Ulta, I will go out of my way to get it there rather than have to brave Ulta. First, the staff is CLUELESS and doesn't even try to...

    About reviewer (213 reviews)

    Age25-29

    SkinCombination, Medium Brown, Warm

    HairBrown, Straight, Fine

    EyesBrown

    1.0
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    from
    Ravenn

    10 years ago

    I don't like Ulta's customer service. Not much help offered, plus if you need to return anything, you're made to feel like you're robbing them or something. A few times, the cashier even forgot to...

    About reviewer (231 reviews)

    Age30-35

    SkinSensitive, Olive, Warm

    HairBrunette, Straight, Medium

    EyesBrown

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