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3.0

203 reviews

69%
would repurchase
3.2/5
package quality

price range

Reviews

Reviews


4.0
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16 years ago

I didn't know how to rate price and packaging so they are rated as 3's. I have never had a negative experience at Ulta. Like Sephora, every store is different in what lines they carry. I was...

About reviewer (423 reviews)

Age30-35

SkinNormal, Fair, Neutral

HairBrunette, Wavy, Medium

EyesBrown



5.0
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16 years ago

I think for what it is, Ulta is a good store. I've never been to Sephora, so I can't compare. I do agree with the reviewer who said that with the low end products (and I hate to call them that,...

About reviewer (84 reviews)

Age44-55

SkinOily, Other, Neutral

HairRed, Other, Other

EyesGreen


3.0
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16 years ago

I've been shopping at Ulta for . . . gosh, I don't know. Six years? This is mostly because I have an Ulta 5 minutes away from my house, and a Sephora 40 minutes away. Which do you think I choose?...

About reviewer (295 reviews)

AgeUnder 18

SkinDry, Fair, Warm

HairBrunette, Wavy, Medium

EyesBrown


1.0
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16 years ago

I used to work for Sephora and when Ulta opened up a couple miles from where I live I assumed it would be comparable to Sephora in terms of customer service, employee knowledge, store cleanliness...

About reviewer (41 reviews)

Age25-29

SkinCombination, Fair, Not Sure

HairBrunette, Other, Other

EyesBlue


5.0
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16 years ago

<br>I have to say it's such a shame that so many reviewers are putting Ulta down for reasons they don't even understand, but that's ok...now that I am an employee there, I understand why and I'm...

About reviewer (641 reviews)

Age19-24

SkinCombination, Tan

HairBrown

EyesBrown


5.0
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16 years ago

I have been working at an Ulta in Chicago for over a year now, and I shopped at Ulta a decent amount before I started working there. I always loved Ulta! There are sooo many great sales and...

About reviewer (141 reviews)

Age19-24

SkinAcne-prone, Fair, Cool

HairBrown, Curly, Fine

EyesBlue


3.0
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16 years ago

I've been to the South Bend store twice. Their customer service isn't the best but help is there if you need it. I wouldn't ask them for recommendations or advice, after all that is what MUA is...

About reviewer (38 reviews)

Age19-24

SkinCombination, Medium

HairBlack

EyesBrown


5.0
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16 years ago

I've never been to an Ulta until about a couple months ago -- now I can easily say it's my favorite store ever! I've been buying Ulta's brand of make up lately since I think it holds its own with...

About reviewer (39 reviews)

AgeUnder 18

SkinOther, Other

HairOther

EyesOther


3.0
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16 years ago

Too many coupon restrictions. If you're going to send out a store coupon then make sure it covers all your products. This is horribly annoying. Never fails that when I get to the register my...

About reviewer (386 reviews)

Age36-43

SkinAcne-prone, Fair, Not Sure

HairBlond, Other, Other

EyesHazel


2.0
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16 years ago

When I saw that there was on option to review Ulta as a store, I clicked on the link, and the first review I see is from a fellow Memphian. Well, I've visted both Ulta and Sephora a number of...

About reviewer (1 reviews)

Age30-35

SkinCombination

HairBlack

EyesBrown


5.0
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16 years ago

Normally, I wouldn't review a whole store but I've add such good experience with this place I'd like to give them a little credit. We have a Sephora and Ulta in Memphis and I prefer Ulta. Sephora...

About reviewer (158 reviews)

Age19-24

SkinSensitive, Fair, Neutral

HairBlond, Wavy, Fine

EyesHazel


1.0
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16 years ago

This review is regarding the Ulta website. It's slow, error messages pop up every few seconds, and my 'shopping cart' kept changing (things were disppearing for no reason). I spent nearly two...

About reviewer (114 reviews)

Age30-35

SkinSensitive, Fair, Cool

HairBrunette, Wavy, Fine

EyesGreen


1.0
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16 years ago

This store actually has poor service. Even Walgreens delivers better service. I'm sure it all depends upon the individual stores managers as to experience. The selection is very good, but they...

About reviewer (4 reviews)

Age30-35

SkinNormal, Medium

HairBlond

EyesHazel


2.0
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16 years ago

Sephora is better IMO since their SA and choices are of higher quality. If you just want to buzz in and grab and go, I guess, Ulta might work. My best friend and I have had similar experiences...

About reviewer (297 reviews)

Age

SkinSensitive, Fair-Medium, Cool

HairBrown, Straight, Medium

EyesBrown


5.0
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16 years ago

I love ULTA to the point of driving 90+ miles. I have never had issues with the club system, always felt lucky to get the free stuff. As for the service, I am not a needy type, so the lack of it is...

About reviewer (30 reviews)

Age44-55

SkinCombination, Medium

HairBrunette

EyesOther


5.0
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17 years ago

I too adore Ulta. While we don't have a Sephora in town, I go by one sporadically and find I shop there very little, unless I am looking for something very specific. Basically, I love getting the...

About reviewer (70 reviews)

Age25-29

SkinAcne-prone, Fair-Medium, Not Sure

HairBrown, Curly, Medium

EyesBrown


5.0
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17 years ago

Ah, Ulta, my little home away from home. :) I love this place. From hair products, to makeup, to accessories, to fragrances, you can find just about anything here. For the girl who doesn't want...

About reviewer (107 reviews)

Age30-35

SkinNormal, Fair-Medium, Not Sure

HairBlond, Other, Other

EyesHazel


3.0
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17 years ago

I live in DC and there is no Ulta so I have to go out of town. DC is very small but the metro area relied on doing business with DC. There are 3 Ulta stores, out of DC, metro area. I have often...

About reviewer (228 reviews)

Age30-35

SkinOily, Medium, Neutral

HairBlack, Wavy, Fine

EyesBlack


5.0
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17 years ago

Visiting Orlando from the UK, found out about Ulta & Sallys on MUA-wish I had known about them earlier. I loved the layout of the Ulta store & how they had high end and drugs store items were...

About reviewer (69 reviews)

Age

SkinCombination, Fair

HairBrunette

EyesHazel


4.0
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17 years ago

There are 3 Ulta stores in my city and I regularly go to the one that's closest to my house, about 10 minutes away. I've been an Ulta shopper for about a year now and my experience with Ulta is...

About reviewer (97 reviews)

Age25-29

SkinNormal

HairBrown

EyesHazel




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