68%
would repurchase
3.3/5
package quality

price range

Reviews

Reviews


4.0
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20 years ago

The body shop has changed a lot over the years but I still like it. I think I prefered the old layout and products, but I still find products I love. It seems relatively inexpensive compared to...

About reviewer (165 reviews)

AgeUnder 18

SkinOther, Fair, Not Sure

HairBrunette, Other, Fine

EyesHazel



1.0
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20 years ago

Yeah..i totally agree with JessTooTall on TBS's employee relations. I used to work for TBS for 6 mths. The working environment is bad. Because of staff shortage on the shopfloor, I can't go for...

About reviewer (3 reviews)

Age19-24

SkinOther

HairOther

EyesOther


3.0
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20 years ago

I like TBS for their products and what they stand for. But. Do Not Work For Them. I worked for them a couple of years ago and they are not very considerate of their employees at all. You would be...

About reviewer (106 reviews)

Age19-24

SkinCombination, Fair, Cool

HairBrunette, Wavy, Medium

EyesGreen


2.0
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20 years ago

I used to go to the Body Shop from time to time - for White Musk (which I still like), the lip-scrub stuff, etc. But I got fed up with 2 things. 1. The people who work there (at least where I...

About reviewer (13 reviews)

Age30-35

SkinNormal, Other

HairBrown

EyesHazel


3.0
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20 years ago

I love TBS. I originally started shopping there in 1997 when I found out a girl in my gym class had mango body butter and it smelled heavenly! I hopped downtown and snatched it up. I immediately...

About reviewer (287 reviews)

Age19-24

SkinCombination, Dark

HairBrown

EyesBrown


2.0
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20 years ago

I used to love TBS, but it seems like it's gotten so contrived. What happened to the fragrance oils? The commitment to reduce, reuse, recycle? It's like the Bath and Body Works, now, scents are a...

About reviewer (157 reviews)

Age19-24

SkinSensitive, Fair-Medium, Warm

HairBrunette, Wavy, Fine

EyesBrown


3.0
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21 years ago

I love the products, but I can't go into this store, because I don't like being stalked. I like LUSH better.

About reviewer (23 reviews)

AgeUnder 18

SkinNormal

HairBrown

EyesHazel


4.0
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21 years ago

I just discovered The Body Shop. I've been changing my personal care items over to cruelty-free products. Overall, I like the store. The people are nice, and there's a great return policy. ...

About reviewer (93 reviews)

Age25-29

SkinDry, Fair, Neutral

HairRed, Wavy, Other

EyesBrown


4.0
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21 years ago

I used to really like the Body Shop. It was more cluttered and friendly, and it had a lot of really good products. It still does, but some of my favourite products are discontinued, and the...

About reviewer (54 reviews)

AgeUnder 18

SkinOther

HairOther

EyesOther


3.0
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21 years ago

I, too, am missing the good old days of The Body Shop. Some of the things I miss: <p> <p>*The simple green decor and displays. <p>*The perfume bar with dozens and dozens of different...

About reviewer (572 reviews)

Age25-29

SkinCombination, Fair-Medium, Neutral

HairBrown, Curly, Medium

EyesHazel


4.0
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21 years ago

a lot of the previous comments are SO TRUE: every single product that i really LOVED from TBS has been discontinued, with one exception, the seaweed soap. it seems they felt the need to categorize...

About reviewer (430 reviews)

Age25-29

SkinCombination, Olive, Warm

HairBrown, Wavy, Fine

EyesBrown


3.0
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21 years ago

I used to LOVE TBS about 8 years ago when I was in highschool, but now, like evrything else I used to love, it kinda sucks & is boring. They're discontinued everything I used to like and bringing...

About reviewer (407 reviews)

Age19-24

SkinDry

HairBlack

EyesBlack


5.0
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from

21 years ago

TBS has gone downhill recently. I love the promotions that they have. however the discontinuation of products gets me down (passionfruit cleanser where have you gone?) the factory outlet stores...

About reviewer (63 reviews)

AgeUnder 18

SkinCombination, Other

HairBrown

EyesBrown


3.0
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21 years ago

The Body Shop was my favourite boutique for 'girly shopping.' In recent years it has changed not necessarily for the better, but I still consider myself a customer. I admire The Body Shop for its...

About reviewer (83 reviews)

Age25-29

SkinCombination

HairBrunette

EyesBlue


3.0
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21 years ago

I tend to agree that the Body Shop has gone a bit downhill in recent years. Maybe it's because so many other similar shops have popped up and the competition is strong. I don't like that they...

About reviewer (23 reviews)

Age19-24

SkinVery Dry

HairBlond

EyesBrown


2.0
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21 years ago

I love the White Musk line. Does anyone find its smell has changed now though? By the way, where is my favourite LEAP?? I hope TBS will bring this back to me soon!

About reviewer (74 reviews)

Age19-24

SkinCombination

HairBlack

EyesBrown


3.0
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21 years ago

I really like the products here, but what sucks is that they keep discontinuing the good stuff and replacing it with clunkers. Also, I think that the prices are a little overboard. But I still do...

About reviewer (41 reviews)

AgeUnder 18

SkinNormal, Medium

HairBlack

EyesBrown


3.0
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from

21 years ago

I agree with some of the comments that the store has gone downhill. I used to love going to the body shop because I could choose tons of oils, which I then used to scent my lotions. Now the only...

About reviewer (16 reviews)

Age25-29

SkinCombination

HairBrunette

EyesBrown


2.0
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21 years ago

I think the body shop has gone downhill. Years ago it was much better. They used to have a ton of fragrance oils to choose from. Now they don't have very many. I couldn't even find clove! The...

About reviewer (386 reviews)

Age30-35

SkinAcne-prone, Fair, Not Sure

HairBlond, Other, Other

EyesHazel


3.0
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from

22 years ago

Am I truly in the majority to find The Body Shop to be gimmicky and overrated? And expensive too, considering how ineffective some of their products are. I used to buy lipbalms from TBS when I was...

About reviewer (1979 reviews)

Age19-24

SkinCombination, Fair-Medium

HairBlack

EyesBrown




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