68%
would repurchase
3.3/5
package quality

price range

Reviews

Reviews


2.0
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17 years ago

I much preferred TBS during the mid-90's, when they had the rounders where you could test about 30 or so fragrance oils. They had more of a variety of products and shopping there was really fun. ...

About reviewer (1249 reviews)

Age25-29

SkinCombination, Fair-Medium, Cool

HairBlond, Curly, Fine

EyesBlue



3.0
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17 years ago

TBS is a weird mix for me. The skin care products are pretty good for those with sensitive skin - especially the aloe products. But the makeup is a mess, really, who markets foundations with a...

About reviewer (28 reviews)

Age44-55

SkinCombination, Fair

HairBrunette

EyesBrown


4.0
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18 years ago

When I was younger I liked TBS, and then I didn't buy anything there for a while for no apparent reason, I heard that they sold out to L'oreal and decided not to shop there anymore however one...

About reviewer (116 reviews)

AgeUnder 18

SkinAcne-prone

HairRed

EyesGreen


5.0
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18 years ago

this is fast becoming one of my favorite stores, right behind sephora. My bf asked me which one was better, TBS or B&BW and its hands down TBS. Just becuz they have so much more to offer, but also...

About reviewer (67 reviews)

Age19-24

SkinNormal, Tan

HairBrown

EyesHazel


4.0
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18 years ago

I looooove the Body Shop. I have fond memories of going to the stores in England w my mom, who was a huge fan. i love how the stores are set up to make you feel relaxed. However, the prices are...

About reviewer (25 reviews)

AgeUnder 18

SkinCombination

HairBlack

EyesBlack


5.0
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18 years ago

I adore the Body Shop. As most others do, I have read through some of the reviews others have posted. Yes, there are sometimes pushy salespeople (depending on the store) but nowhere near as bad as...

About reviewer (61 reviews)

Age25-29

SkinCombination, Other

HairBlond

EyesGreen


4.0
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18 years ago

It's still one of my favorite stores. There are some products that I can't get enough of. I usually wait for their sales and I get the discount card, so I wait to buy when they give free stuff plus...

About reviewer (63 reviews)

Age19-24

SkinCombination

HairRed

EyesHazel


4.0
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18 years ago

I have to stick up for TBS. I really like their products, and I like to go in and browse around. The sales assistants aren't overly pushy, and leave you alone when you say 'I'm just looking thanks'...

About reviewer (193 reviews)

AgeUnder 18

SkinAcne-prone, Fair, Neutral

HairBlond, Curly, Fine

EyesBlue


3.0
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18 years ago

While I do agree with Lea Lei's comments here (as I used to work for The Body Shop- Malaysia 10 years ago), I can't ignore the others' negative comments either. Most of them are true when you look...

About reviewer (76 reviews)

Age25-29

SkinAcne-prone, Fair-Medium, Warm

HairOther, Other, Other

EyesBlack


2.0
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18 years ago

I won't get into the whole ethical side of the Body Shop company..but Body Shop products are very well marketed and strongly scented, but in terms of quality of ingredients and performance, these...

About reviewer (231 reviews)

Age19-24

SkinCombination, Medium, Warm

HairBrown, Straight, Medium

EyesBrown


3.0
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18 years ago

I agree with most of the reviewers here.. I live in Singapore, so I've only experienced the TBS stores here.. Product-wise, I've always felt they are a little on the expensive side, especially when...

About reviewer (1 reviews)

Age19-24

SkinOily, Fair-Medium

HairBlack

EyesBlack


1.0
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18 years ago

I agree with many of the reviews that the Body Shop just isn't what it used to be. The great products, merchandising, catalogs, and simplicity are just not the same. I used to really appreciate...

About reviewer (41 reviews)

Age36-43

SkinVery Oily, Fair, Cool

HairBrunette, Wavy, Fine

EyesHazel


4.0
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from

18 years ago

There are so many negative comments about TBS, its a bit upsetting. True, I do work for TBS, but the reason why I do is because I love the company and its products. First of all, employees are...

About reviewer (13 reviews)

Age19-24

SkinNormal

HairBrown

EyesBrown


2.0
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from

19 years ago

The only thing I like about the Body Shop are the body butters - in sesame. I can smell The Body Shop from a few doors away - whether in a mall or on a street - and that's not a good thing. I...

About reviewer (30 reviews)

Age

SkinNormal

HairBlond

EyesGreen


3.0
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19 years ago

I have a love-hate relationship with this store. Depending which one you go to (downtown Chicago or 'burbs), the SA can be pushy or let you browse in peace. I don't care too much for their makeup...

About reviewer (434 reviews)

Age19-24

SkinSensitive, Dark, Cool

HairBlack, Kinky, Fine

EyesBrown


5.0
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19 years ago

P.S. I read a little further and saw a few mentions of the discontinued products gripe. I totally understand this but just as an FYI...the store has two big annual sales; one just after Christmas...

About reviewer (10 reviews)

Age30-35

SkinCombination

HairBrunette

EyesGreen


5.0
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19 years ago

I am a total body shop freak...i've got the card and everything :P I love their sales (beginning of the year, usually) and their specials, and their products are almost always great. Shower gels...

About reviewer (157 reviews)

AgeUnder 18

SkinOily, Medium, Warm

HairBlack, Straight, Coarse

EyesBlack


5.0
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19 years ago

I have enjoyed this store both as a customer and an employee at different times. I find many of the reviews here to be overly harsh and critical, some to the point of hostility. Personally, I feel...

About reviewer (16 reviews)

Age30-35

SkinCombination

HairBrown

EyesBrown


5.0
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19 years ago

I have read some of the comments on TBS some were good some were bad but I do think it depends which store you go to. I live in England and I regularly go to my Uxbridge Store in Middlesex - its...

About reviewer (2 reviews)

Age30-35

SkinVery Oily

HairBrown

EyesBrown


5.0
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19 years ago

Not to be contradictory but I was reading through all the reviews of The Body Shop and I'm very surprized at what I read.<br> I'm not going to say that the sales people aren't pushy or creepy or...

About reviewer (5 reviews)

Age19-24

SkinCombination, Fair, Cool

HairBrown, Wavy, Medium

EyesBrown




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