50%
would repurchase
3.5/5
package quality

price range

Reviews

Reviews


1.0
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8 years ago

I have liked benefit products well enough, but I recently purchased a Puff Off eye cream that gave me a terrible allergic reaction. It took me a while to figure out that it was the cream that was...

About reviewer (1 reviews)

Age30-35

SkinCombination, Fair-Medium

HairBrunette

EyesGreen



1.0
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18 years ago

I got a product with defective packaging (big surprise--half their products come in super-cheap cardboard) so I sent them a friendly email, asking if there was anything they could do. No answer. ...

About reviewer (1198 reviews)

Age19-24

SkinOily

HairBrunette

EyesBlue


5.0
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19 years ago

I adore the customer service at Benefit. There are 2 occasions that I remember in particular. 1. I placed an online order and managed to use 2 coupon codes. Well they don't allow that, so I got...

About reviewer (79 reviews)

AgeUnder 18

SkinOily

HairOther

EyesBlue


5.0
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19 years ago

I too have had good experiences with BeneFit's cutomer service. I've always gotten shipments on time, and returns/exchanges are easy. I am willing to pay a little extra for products knowing that...

About reviewer (40 reviews)

Age36-43

SkinNormal, Fair-Medium, Neutral

HairBrunette, Wavy, Coarse

EyesBrown


4.0
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19 years ago

I thought they had great customer service. Last week, I got a shippment in the mail full of Benefit products.. And they had a deal where if I spent $95, I would get 2 free palettes - the Hoola and...

About reviewer (346 reviews)

Age25-29

SkinNormal, Fair-Medium, Neutral

HairBrown, Straight, Fine

EyesBlue


1.0
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19 years ago

Their products are over-hyped and underwhelming and their customer service is INEXISTENT. I ordered a Lana Bag from their website February 14, 2006 and I have not received anything but the...

About reviewer (635 reviews)

Age36-43

SkinDry, Fair-Medium, Neutral

HairBrown, Wavy, Fine

EyesBrown