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3.6

178 reviews

79%
would repurchase
3.2/5
package quality

price range

Reviews

Reviews


1.0
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11 years ago

Today on 2014/4/06, my family and I received the worst customer service in our lives by two fitting room staffers named "Jeno/Gino/Jino/Geno" (male) and "Lam" (female) at the H&M branch in Tai Koo....

About reviewer (1 reviews)

Age25-29

SkinOther, Other

HairOther

EyesOther



4.0
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11 years ago

When I look through my closet, I see more H&M than any other brand. I can't help but stop into the store often and check for sales. It can be great for basic items. I got a little black dress...

About reviewer (292 reviews)

Age25-29

SkinAcne-prone, Fair, Warm

HairBlond, Wavy, Medium

EyesBlue


1.0
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11 years ago

H & M is the worst store ever. Their online is extremely limited-- no delivery choices, their sizes are limited, no variety and the clothes/inventory online is different than the store inventory. ...

About reviewer (1 reviews)

Age30-35

SkinOther, Other

HairOther

EyesOther


3.0
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from

11 years ago

First off, I came here just to write a review not on a particular location but the company as a whole as I have experienced it. The sizes are inconsistent, which means you probably should try on a...

About reviewer (1 reviews)

Age30-35

SkinCombination, Medium

HairBlack

EyesBrown


1.0
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11 years ago

Worst online shopping experience ever. They do not accept exchanges in the store and for all online returns they charge a fee which has not been clearly mentioned anywhere except in small points in...

About reviewer (1 reviews)

Age30-35

SkinDry, Medium

HairBlack

EyesBlack


3.0
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11 years ago

I don't know why people's reviews says clothes here are so cheap, it's so expensive for me =.= U guys might be rich... :/ I only bought one thing coz the top is just on final sale.. But i still...

About reviewer (2 reviews)

AgeUnder 18

SkinCombination, Fair-Medium

HairBlack

EyesBrown


5.0
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11 years ago

Always love !!!! Cheap & yet classy always will be my favorite store

About reviewer (20 reviews)

Age36-43

SkinNormal, Medium

HairBrown

EyesHazel


4.0
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11 years ago

I prefer H&M to F21 by far for trendy clothes that don't break a budget. H&M is just better quality and have better sizing and selections. I love their winter coats and summer tops and bikinis. I'm...

About reviewer (154 reviews)

Age19-24

SkinCombination, Fair-Medium, Warm

HairBrunette, Wavy, Medium

EyesBrown


5.0
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11 years ago

I love love love H&M, especially their trend line, if you see a white-silverish tag on the clothing you know it is from TREND. The trend line is only available in bigger cities, but the quality...

About reviewer (216 reviews)

Age25-29

SkinSensitive, Fair, Neutral

HairBrunette, Straight, Fine

EyesBrown


4.0
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12 years ago

I think H&M has a variety of items for a variety of people. What some reviewers are saying that each H&M is different and unique to their own locale is probably true. Every department store has...

About reviewer (369 reviews)

Age56 & Over

SkinDry, Fair, Cool

HairBlond, Straight, Fine

EyesBlue


5.0
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12 years ago

I like H&M. I buy most of my clothes there and I had no problems with most of them. I know the quality isn't great usually, but you can find good items if you search well. I must disagree with the...

About reviewer (36 reviews)

Age25-29

SkinDry, Fair, Warm

HairRed, Straight, Fine

EyesBlue


3.0
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12 years ago

I wouldn't say that everything from H&M is bad quality, but most of it actually is. I wouldn't never buy any of their shoes, jackets, jeans or the worst of them all - cosmetics. I have some nice...

About reviewer (2 reviews)

AgeUnder 18

SkinAcne-prone, Fair, Cool

HairBlond, Straight, Fine

EyesBlue


3.0
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from

12 years ago

A pretty basic clothing store. I only shop there when I look for some daily basics, like plain t-shirts, jeans or sweaters, The prices are ok (sometimes way too expensive for the quality they...

About reviewer (119 reviews)

Age25-29

SkinSensitive, Fair-Medium, Neutral

HairBrunette, Curly, Other

EyesBrown


3.0
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12 years ago

i go to hm when i need an outfit for a gno or dont want to spend much on simple items. the items are great if you dont re-wear your clothes for multiple seasons.

About reviewer (32 reviews)

Age19-24

SkinCombination, Tan

HairBrunette

EyesBlack


1.0
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12 years ago

Many good basic clothes when quality compared to price, but I rate this 1 for now because H&M pay their workers an insanely low amount of money for their work, if anyone have read about it. Young...

About reviewer (621 reviews)

Age19-24

SkinSensitive, Fair-Medium, Warm

HairBrunette, Straight, Medium

EyesBrown


4.0
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12 years ago

I think there is some matching the products in the stores to the location. The H&M in Paris I visited had lots of "urban basic" clothes with lots of trendy stuff. In my suburban mall in the USA,...

About reviewer (31 reviews)

Age36-43

SkinNormal, Olive

HairBlack

EyesBrown


2.0
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12 years ago

Cheap and you can find (almost ) anything for anyone BUT the quality is mostly poor! Not impressed.

About reviewer (288 reviews)

Age25-29

SkinCombination, Fair, Not Sure

HairBrown, Wavy, Medium

EyesBrown


2.0
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12 years ago

This store attracts me so much, but i don't know why. I bought a few things from there, but I remember only one - it's a black jackat , which I wore only twise. I don't shop there any more. It's...

About reviewer (113 reviews)

Age30-35

SkinCombination, Fair-Medium, Not Sure

HairBrown, Wavy, Medium

EyesBrown


4.0
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12 years ago

HM is not in El Paso!!! Wish it was, I really enjoy shopping here. Prices and quality are fair in general. Tasteful, chic pieces make up for the somewhat limited selection in my opinion.

About reviewer (45 reviews)

Age25-29

SkinCombination, Fair-Medium, Neutral

HairBlond, Wavy, Medium

EyesBlue


4.0
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12 years ago

H & M is everywhere and is easy to access with simple clothes. I remember buying a really popular dress (sold out in one day I got the last one) and it was like £10 or something like that. The...

About reviewer (20 reviews)

AgeUnder 18

SkinCombination, Olive

HairBrunette

EyesBrown




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