89%
would repurchase
3.9/5
package quality

price range

Reviews

Reviews


1.0
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14 years ago

Bad customer service, never ever want to buy anything from sephora anymore. No promotion, while other places give lots of discount. Unfair service, sephora is the last place that I would consider...

About reviewer (45 reviews)

Age19-24

SkinAcne-prone, Medium, Warm

HairBlack, Straight, Fine

EyesBrown



3.0
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14 years ago

I love Sephora, so I cant say I'll never shop there. I do really prefer buying online though with the way the SA's at my local mall act. It's funny though, I used to take the bus in from college...

About reviewer (12 reviews)

Age19-24

SkinNormal, Fair-Medium, Warm

HairBrunette, Wavy, Fine

EyesGreen


4.0
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14 years ago

Sephora was where I got started wearing makeup. We didn't have drugstores, walmarts or targets where I lived. We did have several Sephoras though. For that reason it will always have a place on my...

About reviewer (191 reviews)

AgeUnder 18

SkinAcne-prone, Fair-Medium, Not Sure

HairBrunette, Wavy, Medium

EyesBrown


3.0
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15 years ago

I love Sephora. It's like a candy store for me. The thing I don't love about Sephora is the customer service. The sales associates are snooty. At least in the store closest to my house. They act...

About reviewer (334 reviews)

Age30-35

SkinCombination, Medium, Warm

HairBrown, Wavy, Medium

EyesHazel


3.0
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15 years ago

The feeling that I get going into Sephora is like a kid going into a candy store. I go to test out products and buy makeup. I find that the SAs don't pay much attention to me which I don't mind...

About reviewer (83 reviews)

Age19-24

SkinAcne-prone, Fair, Cool

HairBlack, Straight, Fine

EyesBrown


4.0
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15 years ago

Wow.... I'm quite surprised to see so many negative comments about Sephora!!! (No, I'm not a SA there.) My local store is pretty good as far as such places can get. The SA are usually pretty...

About reviewer (169 reviews)

Age36-43

SkinOily, Olive, Warm

HairBrunette, Curly, Fine

EyesGreen


4.0
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15 years ago

Sephora is hit and miss. I love going in there because of the wide variety of make-up brands and I can test out things. However, the SAs are definitely so-so. Sometimes you find they are very...

About reviewer (90 reviews)

Age19-24

SkinVery Dry, Fair-Medium, Cool

HairBrunette, Other, Medium

EyesGreen


3.0
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15 years ago

I find myself going to the local Sephora to check out colors/textures of things I hear about. The SAs are mostly incompetent. I don't mean this to put down. After doing my research, I'd go to...

About reviewer (75 reviews)

Age44-55

SkinOther, Other, Not Sure

HairOther, Other, Other

EyesOther


3.0
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from

15 years ago

Sephora is an exciting store that gives you a thrill to enter. However, I do feel that the "aura" of Sephora has declined since the stores first opened. Whereas five years ago I felt that the SAs...

About reviewer (387 reviews)

Age44-55

SkinDry, Fair, Warm

HairBrown, Wavy, Medium

EyesGreen