Other - MAC Cosmetics - Back-2-MAC Recycling Program
Apparently they have a new policy that you can no longer exhange the pro-palette eye shadow pans (even if they have the sticker/label on the bottom). The lady at the counter read me the policy from her binder today when I tried to exchange them. Boo MAC. At least send out a notice to your faithful email subscribers/online purchasers and give them a heads up.